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| What
is a refill kit?
Refilling
means recycling your ink jet cartridge by manually filling it yourself when the
ink supply is low. Refilling is good for the environment and can save you a lot
of money.
How many times can I refill a cartridge?
The
number of times you can refill varies from cartridge to cartridge. In general,
you can refill your cartridge about 8 to 10 times. Depending on your cartridge
costs this could save you over Rs. 13,500.00 or over $300.
When
is the best time to refill a cartridge?
It is best to refill
a cartridge before it runs dry. Streaking can often indicate a cartridge is running
out of ink. Printing a test page can further tell you which colors are running
low and need to be refilled. If the cartridge does run dry refill it immediately.
Otherwise, inks may dry out and block the print head. If this happens, please
see our tips below.
If I use a refill kit to fill my cartridge,
use a remanufactured ink cartridge or a compatible ink cartridge does it void
the warranty on a printer?
No. We ensure that all of our ink
products meet or exceed the standards of quality needed for operation of your
printer. Using a refill kit as instructed or using either a remanufactured or
compatible ink cartridge does not void a warranty.
What is the
proper way to handle a cartridge?
Always handle an inkjet cartridge
with care. Do not touch the nozzles with your hands. If you must remove a cartridge
from a printer for a period of time carefully seal it in an air tight container
to avoid having ink dry in the nozzles. It is best to refill it promptly, following
the instructions exactly, and place it back in the printer.
Is
ink quality important?
Yes, ink quality makes a big difference.
The print head on your cartridge may get clogged or destroyed by the inks that
do not match printer manufacturer's specifications. These factors include things
such as drying time, density, boiling points, viscosity, surface tension and PH
value. Our inks are formulated and tested under strict laboratory conditions to
ensure the highest output quality at all times as compared with other name brand
products.
Does your refill kit come with a cartridge?
Our refill kits only include ink, instructions and tools necessary for
refilling the ink cartridges you currently have. If your old cartridge is completely
dried out or needs replacement you can get a new or refurbished cartridge from
us as well as a refill kit(s) and refill it up to 8-10 times. Look for our Smart
Refiller's Packages, which come with an OEM cartridge and two refill kits.
Does
your refill kit come with instructions?
Our refill kits include
simple, easy-to-follow instructions. If your kit is missing instructions, please
contact our customer service department by clicking here.
Tips for
Successful Cartridge Refilling:
Problem: Ink is leaking out
of the cartridge after refilling.
Solution: Ink may leak from a cartridge
if it has been overfilled or refilled too quickly. In these cases, the internal
sponge was not able to properly absorb the ink. To correct this, please insert
the syringe as directed in the instructions and withdraw about 1mL of ink. You
should then allow the ink to settle and stop leaking by placing the cartridge
on a paper towel for up to an hour. When the ink stops leaking, dry the external
areas of the cartridge and reinstall it in your printer. Run your head cleaning
utility, always following the instructions in your printer manual.
Problem:
There's little or no ink coming out after refilling.
Solution:
This can happen if the cartridge was allowed to dry out before refilling. There
is something you can try, however. Place the cartridge print head in a shallow
dish of warm water or on a warm, wetted paper towel. Allow the cartridge to sit
for as long as necessary. You will begin to see ink flowing or seeping out of
the cartridge once the dried ink starts to disappear. You can also try using a
cotton swab soaked in rubbing alcohol to clean this area. After this, dry the
external areas of the cartridge and reinstall it in your printer. Run your head
cleaning utility, always following the instructions in your printer manual. | |
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| © 2007-2010, All rights reserved. |
| Note: Brand names, logos and trade
marks are used for descriptive purposes only and remain the property of their
respective owners. Their use by us does not imply endorsement by or association
with the brand name owners. |
| Last updated on 01/02/2007 |
| *For these brands, we offer guaranteed
compatible alternatives to the high-priced OEM cartridges and toners offered by
these brand name companies. | | | | |
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